In some cases the GP may be asked to submit some video consultations as part of their own ongoing reaccreditation requirements. You will always be asked for your permission in advance and will have the right to decline if you wish.
Do you have Diabetes? In the "News" part of our website please read the changes regarding your Diabetic Review at the practice - House of Care.
Also there is also a useful website https://mydiabetesmyway.scot.nhs.uk/
MEDICAL & NURSING STUDENTS
From time to time medical or nursing students are attached to the practice for us to provide them with first-hand experience of general practice. Part of this experience is best gained by 'sitting in' with a qualified Doctor or Nurse during consultations. You will always be asked for your permission to have a student sitting in and you always have the right to decline this if you wish.
For training purposes the practice does have dual head sets. The headsets are used to allow any trainee to be able to listen to telephone calls to further their experience. The person supervising the trainee would advise you if a trainee was listening in on the telephone conversation. Again you have the right to decline this if you wish.
The Practice is happy to use Language Line for patients where English is not their first language. We are also happy to work with sign language interpreters where needed.
Hearing Aid Batteries
Kincorth & Cove Bay receptions now have supplies of hearing aid batteries. Please contact reception if you require replacement batteries for your hearing aid.
Nurse Practitioner Clinics
The practice is pleased to announce that Lisa Gordon & Carol Robertson, Advanced Nurse Practitioners and Therese Mitchell, Nurse Practitioner are able to help with offering on the day appointments and are doing clinics at both our Kincorth & Cove surgeries. Both are able to deal with acute conditions such as chest infections, ear and throat conditions and is able to issue prescriptions where clinically indicated.
The receptionists will book you an appointment with them if they feel it is appropriate. They are not able to treat pregnant women or any patient for mental health conditions.
Transport to Healthcare Information Centre (THInC)
On behalf of the Health and Transport Action Plan partners we would like to make
you aware of THInC (Transport to Healthcare Information Centre). THInC can
help patients by providing practical transport advice for people who
have difficulty getting to and from medical appointments in Grampian.
The service provides a dedicated telephone service offering guidance on
accessing suitable transport options to get to and from appointments when
they have no means of personal transport. The centre can provide details of
suitable bus or train times, contact telephone numbers and other services
such as local dial-a-bus or voluntary car schemes.
Please note that THInC does not book transport but can assist with travel
The centre is the first of its kind in the UK and is a joint initiative
between Aberdeen City Council, Aberdeenshire Council, Moray Council, NHS
Grampian, The Scottish Ambulance Service and Nestrans. THInC is one of the
projects taken forward as part of the Health and Transport Action Plan.
Please call THInC on 01343 567839 between 9am-4pm, Monday to Friday. Calls
are charged at local rate.
CHRONIC DISEASE CLINICS
We have a range of clinics to assess and support people with specific illnesses such as Asthma, COPD, Diabetes, Hypertension and Epilepsy. Please ask at reception for details.
MATERNITY MEDICAL SERVICES
Midwife clinics run at both of our surgeries in conjunction with Aberdeen Maternity Hospital. Please ask at reception for more details.
FAMILY PLANNING SERVICES
All our Doctors are trained to give confidential advice on contraception. In addition, Dr Mackenzie also advises on and fits coils (IUCD). Nurse Vicky Robb can insert and remove contraceptive implants. If you have any queries, please ask at reception. If you are thinking about having a baby, we recommend that you see a Doctor first for some advice and basic health checks.
All women between the ages of 20 and 60 years (except those who have undergone a hysterectomy) are invited to attend for a cervical smear every three years. Please make an appointment with one of the Practice Nurses. Please tell the receptionist your appointment is for a smear.
From 6th June 2016, the age range will change for cervical screening and will now be for women who are 25 to 64 years of age. The frequency of cervical screening will continue to be every three years from age 25 to 49, but will change to every five years for women who are 50 to 64 years of age.
If you require an examination and wish a chaperone be present, please ask the person that you are consulting with and this will be arranged. If this is not possible for some reason, your appointment will be rescheduled to allow a chaperone to be available.
Various minor surgical procedures such as the removal of benign moles, cysts and ingrowing toenails can be undertaken at the surgery under local anaesthetic. These are done by Dr Henderson & Dr Chin. Please make a routine appointment for a GP to assess your problem and, if it is suitable, a minor operation appointment will be made for you. More difficult procedures will be referred to the hospital surgeons.
By immunising your child you are not only protecting them from serious illnesses but also helping to limit the spread of these infections within the community. Our practice nurses do all our childhood immunisations from birth.
See attached guidance - Childhood Immunisation Information February 2020
CHILD HEALTH SURVEILLANCE
The first surveillance check is carried out at six weeks of age by several of our Doctors. You should receive an invitation for these clinics when your baby is first registered with the practice at birth. Please contact the surgery on the usual surgery numbers if you are unsure of your appointment. Subsequent checks at eight months and onwards are performed by the health visitors. They can be contacted on 01224 846828.
PATIENT SELF-REFERRAL TO PHYSIOTHERAPY SERVICE
We now have Physiotherapists who work at our practice. Patients should contact the practice if they feel they require to speak or see a Physiotherapist.